RETURNS & EXCHANGES POLICY

We at Various Keytags are happy for the high level of customer satisfaction we have maintained over the years! We want our customers to be happy with our products, but if you are not for any reason, we are able to provide exchanges and returns for all items purchased from us if the following conditions are met:

 

  • All items must be in their original packaging with product tags intact
  • All items must be unworn, unused, and in their original condition
  • Originals receipts would need to be included
  • All items would need to be purchased originally variouskeytags.com
  • The item is not Custom 

If all of the above conditions are not met, we will are unable to process any claims for exchanges or refund, regardless if the items have been mailed back to us.
Please note: All Custom Products and/or Sales item(s) are non-exchangeable nor returnable. 

1. VALIDITY FOR EXCHANGES & RETURNS

We accept returns for up to 7 days from your receipt of your purchase. (For all orders shipped without tracking, we reserve the right to use our own delivery date estimation.) To be eligible for a refund, your item must be unused and in the same new condition that you received it. It must also be in the original packaging. Please note: There are no returns on custom orders! To find out if you are eligible for a return, please contact us at info@variouskeytags.com

2. EXCHANGES & RETURNS ONLINE

2.1 You will need to include your original invoice together with the item(s) in its original condition and packaging.

2.2 Mail us your parcel via a traceable mode of postage.

2.3 Wait for our email confirmation and you will be notified once your online Refund or Exchange is ready. Generally, the processing period is 5 working days upon receipt of your parcel.

2.4 If your return is approved, a credit will automatically be applied to your credit card or original payment method upon our receipt of your return. Please note that it may take several days or more for the funds to return to your original payment method.

2.5 You will be responsible for paying the shipping costs required to return your item. Shipping costs are non-refundable. If you receive a refund, please know that the original shipping cost will be not be refunded. No refunds will be given for delivery charges incurred in the original, returned and onward shipping charges of exchanged items. 

2.6 However, if any of the products received is deemed defective or is an incorrect shipment, variouskeytags.com will bear the cost of re-shipping the item(s) back to you. Please note that all exchanges are subjected to stock availability and while we will always endeavour to ship a replacement item(s) back to you, we reserve the right to do an exchange by way of an item(s) of a similar value or providing online store credits.

2.7 No refunds will be given for taxes, duties, tariffs and excise charges levied for overseas orders either for refunds or exchanged items.

2.8 When returning an item or items, we recommend you use a trackable shipping service and purchase shipping insurance for the total value of the return. We cannot guarantee that we will receive your return. If the shipping service you select damages or loses the shipment, we cannot process your return or offer you a refund.

2.9 All returns and exchanges made would need to be shipped to :

Various Keytags, LLC
2 Bond Street, Lower Ground Floor
New York, NY  10012

3. OTHER TERMS & CONDITIONS

3.1 All items that are returned and exchanged, can only be made once.

3.2 We reserve the right and full discretion to disqualify you from enjoying free returns if the subsequent item(s) for return or exchange are of the same item(s) as a previous order

3.3 Our returns and exchanges policy does not cover damage resulting from unique, accidental, or random damage that is the result of use by you or wear and tear of a product.

3.4 Various Keytags makes no warranty in respect of any product, express or implied, including any implied warranties of merchantability, quality, compliance with description and fitness for a particular purpose

3.5 All decisions made by variouskeytags.com are final