You should receive tracking information when you order ships. We make every effort to get it out as quickly as possible to minimize any delays, however... unless you have selected expedited shipping, we are not able to determine an exact delivery time. If your order feels like it is taking longer than expected, you should reach out to your local postal carrier with the tracking information supplied. We really wish we could control delivery as well as the production timeline, but some things are unfortunately out of our hands.
FedEx Standard Overnight shipping is available for domestic orders placed before 4pm EST. Overnight orders placed on Friday will arrive next business day (Monday). Overnight orders placed on the weekend or after 4pm EST or on holidays will be shipped the following business day. Again, we cannot be held responsible for any delays that occur after the carrier has received the shipment.
If you provide an incorrect shipping address and your order is returned to sender, you will be responsible for paying the shipping cost required to re-ship your order.
Free shipping is not available for wholesale orders.For all international customers: Title for merchandise shipped internationally will pass to you upon our delivery to the carrier. When ordering from Various Keytags, you are considered the “importer of record” and must comply with all laws and regulations of the country in which you are receiving the goods. Depending on the destination you may have to pay additional taxes or import duties. Various Keytags will not be held responsible for any additional taxes or duties incurred by your country. Customs policies vary widely from country to country; contact your local customs office for more information.
